Legal

Privacy Policy

Last updated: August 1, 2026.

This policy explains how Cuedar handles business data to create strategy profiles, operate watched channels, deliver weekly digests, manage memberships, and support customers.

Data we collect

Cuedar may collect account and contact details, company profile inputs, product and market context, channel settings, relevance rules, user feedback, digest history, support messages, operational logs, and payment metadata needed to operate the service.

Waitlist data

When you join the waitlist, we collect your email address, company name, optional company website, selected locale, and consent timestamp. We use this data only to review and send Cuedar access invitations.

Waitlist data is processed by Cloudflare services that host Cuedar, store signups in D1, and run Turnstile verification. This provider processing is not newsletter sharing or sale of your information. You can request deletion by emailing [email protected].

Public-source monitoring

Watched channels may include public business information about companies, competitors, customers, suppliers, distributors, tenders, regulations, trade shows, news, and market entities. Cuedar uses this information to detect business signals and explain why they may matter.

Uploaded documents

Optional uploaded business documents are private to the workspace, deletable where supported, and not used to train shared models unless you explicitly permit it. Users should not upload customer lists, contracts, invoices, employee data, private financial records, or other sensitive information that is not needed for the service.

How we use data

We use data to build profiles, configure channels, generate digests, process feedback, manage memberships, provide support, maintain security, improve reliability, prevent misuse, comply with law, and keep required business records.

Payment data

Payments and subscription billing are handled by Paddle, our merchant of record. Cuedar receives and stores limited billing metadata such as Paddle customer, subscription, transaction, and price identifiers; transaction status and amount; billing period; and receipt references. Paddle processes payment, billing-address, and tax information under its own terms and privacy statement.

Sharing with providers

Cuedar may share data with service providers that help run the product, such as hosting, security, email, support, analytics if enabled, payment, AI, search, and data-processing providers. We may also disclose information when required by law, to protect the service, or as part of a business transfer.

AI and model handling

Cuedar may use AI systems to summarize, classify, translate, and draft business-intelligence outputs. Workspace content and uploaded documents are not used to train shared models unless you explicitly permit it.

Retention and controls

We keep data while needed to provide the service, maintain billing and security records, meet legal obligations, resolve disputes, and improve operational reliability. Users may request access, correction, export, or deletion through the dashboard where available or by emailing [email protected]. Some records may be retained where legally or operationally necessary.

International processing

Cuedar is a global product. Data may be processed in countries different from where you are located, through Cuedar infrastructure and service providers outside mainland China.

Security and children

We use reasonable technical and organizational safeguards to protect data, but no online service can guarantee perfect security. Cuedar is intended for business users and is not directed to children.

Updates and contact

We may update this policy as the product, providers, or legal requirements change. Privacy requests can be sent through the account, dashboard, or [email protected].